Today, global financial institutions are redefining their post-trade operations, shifting this function from a back-office cost center to a strategic value driver. Technology and data analytics are at the heart of this change, and India’s Global Capability Centers (GCCs) have become crucial in delivering intelligent, scalable transformation. In an era of fast regulatory change (e.g. the T+1 settlement cycle) and market volatility, post-trade teams are leveraging advanced tools not just to improve efficiency, but to create competitive advantage.
Data Turns Post-Trade Processes into a Strategic Asset
Historically, post-trade processes – trade confirmation, settlement, and reporting – were viewed as pure overhead. The focus was on reducing errors and cost. Today, global priorities have shifted toward harnessing post-trade data for strategic insights. Every trade leaves behind a trail of data that forward-looking institutions mine to inform trading strategies and risk management. The Depository Trust & Clearing Corporation (DTCC) has observed that digitised back-office transaction histories have become a new asset class, revealing patterns in liquidity, pricing, and market sentiment. In other words, what used to be “just a cost center” can now help drive alpha.
For example, some buy-side firms analyse settlement data to gauge market momentum or improve price discovery. This reflects a broader realisation: operational data holds untapped value. By turning post-trade information into actionable intelligence, firms gain transparency into their trading efficacy and can make more informed decisions.
AI and Automation Strengthen Post-Trade Resilience
Firms are deploying AI/ML and RPA in post-trade operations to reduce risk and speed up processes. Settlement risk is one area: machine learning models analyse past trades to flag those likely to fail, so teams can intervene preemptively. This is increasingly vital as markets move to T+1 and beyond, leaving little margin for error. Exception processing is another focus: instead of humans chasing every mismatch, rules-based bots now reconcile most breaks, and AI algorithms suggest fixes for the rest. Only truly complex exceptions need manual attention, making operations faster and more scalable. In fact, AI tools can often spot anomalies in real time and correct them before they cause settlement delays.
With these capabilities, firms can handle rising trade volumes and shorter settlement cycles without a spike in errors. In short, operations are becoming predictive rather than reactive, with analytics anticipating issues before they occur. Under T+1, institutions have far less time to resolve issues – intelligent automation is becoming the only way to keep pace.
GCCs in India: From Back Office to Innovation Hub
Amid this tech-driven transformation, India’s GCCs have become key innovation engines for post-trade operations. A decade or two ago, banks and financial firms set up centers in Mumbai, Bangalore or Hyderabad largely for cost-effective support and 24/7 coverage. Those centers have since evolved dramatically. India now hosts roughly half of all global capability centers – over 1,580 as of 2023 – and many are leading strategic projects for their parent organisations. As Morgan Stanley’s country head in India observed, their GCC has “evolved to become a key driver of innovation and transformation,” critical to the firm’s efficiency and competitiveness. Companies don’t just outsource low-level tasks to India; they entrust their GCC teams with building AI tools, reengineering workflows, and driving process excellence.
Overcoming Key Challenges
Even with these advances, transforming post-trade operations presents challenges in areas like legacy technology, compliance, and skills. Legacy systems can be inflexible, but GCC engineers mitigate this with creative integration rather than risky rip-and-replace efforts. Compliance is paramount and mature GCCs have on-site risk teams to ensure processes meet global and local regulations.
For example, Nvidia-backed Enfabrica tapped my firm Anlage Infotech to launch its India GCC in under 60 days through a Zero-Capex GCC-as-a-Service model—freeing its leadership to focus on core innovation while Anlage handled everything else. From market-aligned location strategy and pre-furnished office setup to globally mapped HR structuring and full operational control, we delivered a turnkey solution. The engagement culminated in a seamless transition to Enfabrica India Pvt Ltd under a Build-Operate-Transfer model—retaining the team, infrastructure, and capabilities we built. Future-ready from day one.
Finally, the talent gap is addressed by upskilling and strategic hiring. Many firms use their India centres to train staff in AI and analytics, and even deploy AI-driven hiring platforms (such as Anlage’s Select10x SaaS platform) to ensure the right expertise is in place. These measures help organisations overcome hurdles that might otherwise slow down their post-trade transformation.
Outlook: Post-Trade in the Next 3–5 Years
In the next few years, post-trade infrastructure will become even more real-time and intelligence-driven. The move to T+1 in major markets is likely just the beginning – Europe and the UK have plans for T+1 by 2027, and some markets are already piloting T+0 or instant settlement. Major infrastructure providers are even testing distributed ledger networks to enable near-instant clearing and settlement. Achieving such speeds will demand highly automated, cloud-based systems and comfort with emerging technologies.
India’s GCCs are poised to play a bigger role in this evolution. These centres will be the testbeds for new post-trade tech, allowing companies to pilot advanced solutions in India before global rollout. In effect, firms will increasingly leverage their India operations for innovation arbitrage – innovating faster via GCC teams and then scaling globally. As this quiet revolution gains momentum, the back office of yesterday is truly becoming the innovation engine of tomorrow. Leaders who blend the latest technology with globally integrated teams will turn post-trade from a mere support function into a source of sustainable competitive advantage.
About the Author
Umesh Chhazzed is the Founder and CEO of Anlage Infotech, a leader in helping global enterprises build and scale high-performing Global Capability Centers (GCCs) in India. He has over 25 years of experience in the field and specialises in aligning talent strategy with operational execution to drive innovation and efficiency for multinational firms. Discover how technology, AI, and data analytics are transforming post-trade operations from cost centers into strategic assets — with India’s GCCs at the forefront of innovation. Learn from Umesh Chhazzed, CEO of Anlage Infotech, on how future-ready solutions are reshaping the financial services landscape.
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