NPCI Bharat BillPay Limited (NBBL) has disclosed its ambitious plan to reach 1 billion monthly transactions on its bill-payment platform over the next two to three years, according to its Managing Director & CEO Noopur Chaturvedi.
Key Highlights
- NBBL targets one billion monthly transactions by expanding Bharat Connect’s reach across half of Indian households.
- Rebranded Bharat Connect strengthens India’s digital payments infrastructure through unified, seamless recurring bill-payment solutions nationwide.
In October, the company achieved approximately 260 million transactions in a single month, representing roughly a ten-fold increase compared with recent years. Chaturvedi indicated that the pathway to the billion-mark involves reaching about half of India’s households, with each household making roughly three bill payments per month through the platform.
The platform in question is branded as Bharat Connect (previously known as the Bharat Bill Payment System or BBPS), which operates as a unified, interoperable infrastructure for recurring digital payments across India. Banking Connect is live with major banks such as HDFC Bank, ICICI Bank, State Bank of India, as well as payment aggregators and fintech firms including Razorpay and Cashfree Payments.
Chaturvedi emphasised that transforming how Indian households pay recurring bills is central to the effort: “We do want to reach half of the households in the country, and process roughly around three bills per household. That will take us to the 1 billion target monthly bills processed in the next three-four years.”
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The move signifies how India’s digital payments ecosystem is evolving beyond instant person-to-person or merchant payments (such as via UPI) towards structured, recurring payment flows—such as utilities, insurance premiums, school fees and other periodic obligations. By building a robust recurring-payments rail, NBBL aims to simplify settlements, reduce transaction errors, enhance transparency and improve consumer convenience.
If the target is met, it will mark a significant milestone in India’s payment infrastructure — effectively making digital bill-payment usage pervasive across millions of households and embedding the platform as a standard channel for monthly obligations. The strategy hones in on scale (half of Indian households) and frequency (three bills each per month) to drive high transaction volumes.