Bengaluru-based AI startup Desible.ai has raised Rs 32 crore funding led by Prime Venture Partners, with participation from existing investor Invention Engine. The company plans to deploy the fresh capital to strengthen its agentic AI capabilities, expand its compliance infrastructure, accelerate product development and scale its sales and marketing operations.
Key Highlights
- AI startup Desible.ai raises Rs 32 crore in a funding round led by Prime Venture Partners, with participation from Invention Engine.
- The startup claims to handle over 10 million monthly customer engagements and supports more than 25 BFSI workflows.
Desible.ai was established in 2025 by Uttam Tiwari and Omkar Raikar with the mission of creating an Artificial Intelligence (AI) based workflow orchestration platform for banks, non-banking financial companies (NBFCs) and insurance companies. It offers solutions to automate customer engagement, servicing, collections, underwriting and compliance related processes in financial institutions.
Desible.ai to Strengthen Agentic AI Platform
Desible.ai started with voice automation and is now spreading its capabilities throughout communication channels, such as WhatsApp, SMS and email.
Currently over 25 workflows are being supported on the platform, covering revenue generation, risk management, regulatory compliance, collections, customer service, and insurance claims. It is designed to work with existing enterprise systems and to automate the processes without interrupting the established institutional processes.
The latest funding will support further development of its agentic AI capabilities and help the startup expand the range of tasks that its platform can manage for financial services companies.
Desible.ai Reports Over 10 Million Monthly Customer Engagements
Desible.ai claims that its platform handles more than 10 million customer engagements every month. The startup works with insurance providers, while over 40 banking, financial services and insurance (BFSI) institutions are using or evaluating its solutions.
Its platform applies predefined decision making rules to ensure automated interactions comply with policies and procedures that align with customer consent, disclosures and escalation requirements. The method aims to empower financial institutions to leverage AI-powered processes without compromising their ability to manage interactions with clients and key decisions.
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Desible.ai Focuses on Regulatory Compliance in BFSI
Compliance is a central component of Desible.ai's platform, given the regulatory requirements governing India's financial services industry.
The company's compliance framework is aligned with requirements issued by the Insurance Regulatory and Development Authority of India (IRDAI), Reserve Bank of India (RBI) and Telecom Regulatory Authority of India (TRAI), as well as the Digital Personal Data Protection Act.
Desible.ai is commited to solve the operational challenges that regulated financial institutions are facing as they adopt AI-powered customer engagement and servicing solutions by automating workflows and integrating compliance controls that are preprogrammed.
The Rs 32 crore funding round will give the startup more money to build on technology, improve its compliance prowess, and increase its footprint in the BFSI sector.
