Groww, an online trading platform, announced on Monday that some of its users experienced stock price discrepancies, which were temporary and have since been resolved.
A technical issue earlier in the day led to users' investment values increasing incorrectly. Some users complained that their investments, like Rs 1000, were confusingly shown as Rs 1,00,000.
Due to a technical glitch, some users' profits appeared to increase by over 10,000 percent, making some of them temporarily millionaires and others impoverished.
"Some of our users reported discrepancies in stock prices. This was a temporary problem that has now been resolved," Groww wrote in a post on the X social media platform.
It went on to say that "Groww support team is reaching out and offering a resolution" to customers whose GTT (good till triggered) had been triggered as a result of this.
Multiple users reported the discrepancies on social media, bringing the issue to light.
"Some of my GTT orders on my account were sold due to a price difference or issues with @groww pricing. I have a screenshot of your previous and current pricing status; please take the necessary action to resolve the issue," posted the affected user.
A different user commented: "We will leave Groww and move to other trading platform if our losses are not compensated" .
The inaccurate price displays caused significant disruptions, with some users making trading decisions based on incorrect information. This situation resulted in frustration and financial losses for those who relied on misleading information.
"Really, @_groww?" I sold this wild Rs 2.8L spike thinking I had struck gold, but it turned out to be just a bug. Now I can't even place a proper buy order because the amounts are all messed up," posted another Groww user, adding that he "lost real money because of your glitch."
