Conversational AI and messaging platform Gupshup has announced the appointment of Ravi Dugar as its Chief Financial Officer (CFO), strengthening its leadership team as the company accelerates global growth and expands its enterprise AI solutions.
Key Highlights
- Gupshup appoints Ravi Dugar as CFO to strengthen financial leadership amid global expansion plans.
- Former Awfis finance chief brings nearly two decades of experience across telecom, technology and growth companies.
Dugar brings nearly two decades of financial leadership experience across high-growth technology and telecom companies. Prior to joining Gupshup, he held senior finance roles at Bharti Airtel, Livguard Energy Technologies, and most recently served as CFO of Awfis, where he played a key role in preparing the company for its public market debut in 2024.
In his new role, Dugar will oversee Gupshup’s finance strategy, capital allocation, investor engagement, and financial planning. He will also work closely with the leadership team to strengthen governance frameworks and support the company’s expansion into global markets and AI-driven customer engagement platforms.
Welcoming the appointment, Beerud Sheth, Founder and CEO of Gupshup, said "Dugar’s extensive experience in scaling high-growth companies and building robust financial systems will help the company establish a strong foundation for its next phase of growth."
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Gupshup has been expanding its conversational AI and messaging platform, helping enterprises automate customer interactions across channels such as messaging apps, chatbots, and voice interfaces. Dugar’s appointment comes as the company focuses on scaling enterprise adoption, advancing product innovation, and strengthening financial infrastructure to support long-term expansion.
Commenting on his new role, Ravi Dugar said, "I look forward to working with the leadership team to strengthen the company’s financial strategy and support continued innovation in conversational AI technologies."

