In an innovative move to empower all Indians, particularly the elderly and those with disabilities, by making banking more safe, accessible, and convenient, India Post Payments Bank (IPPB) has announced the nationwide rollout of Aadhaar-based Face Authentication for customer transactions.

Key Highlights

• IPPB’s Aadhaar‑based face authentication offers contactless authentication nationwide, enabling secure, fingerprint‑free banking for elderly customers.
• Aadhaar‑face authentication supports differently‑abled and elderly users excluded due to fingerprint failures or mobile OTP constraints. 

Customers can now conduct banking transactions using facial recognition technology, which was created under the auspices of UIDAI (Unique Identification Authority of India). This feature does away with the need for physical biometric inputs like fingerprints or one-time passwords. With this, IPPB furthers its goal of "Aapka Bank, Aapke Dwaar" by enhancing banking's customer-centricity, accessibility, and inclusivity.

Also Read: RBI Cancels Banking License of Karwar Urban Co-operative Bank

IPPB's Face Authentication Feature's Main Advantages:

Inclusive banking for people with worn fingerprints, the elderly, and people with disabilities.

• Safe Aadhaar authentication that doesn't rely on fingerprint sensors or OTP.
• Contactless and quick transactions for a more seamless client experience.
• Safe banking in situations where it might be dangerous to make physical contact, like medical emergencies.
• AI  banking services are supported, including utility payments, fund transfers, account opening, and balance inquiries.