At the Global Fintech Festival, the RBI unveiled new digital payment initiatives: AI-powered UPI Help powered by NPCI's Small Language Model (SLM), an interoperable net banking solution, UPI Reserve Pay, and Internet of Things (IoT)-based UPI Payments.

Key Highlights

• RBI introduced IoT-based UPI payments, UPI Reserve Pay, and AI-powered UPI HELP at GFF 2025.
• New features include biometric authentication and face ID onboarding, enhancing UPI accessibility and security.

Additionally, it introduced a face authentication feature that uses UIDAI's app-based biometrics to streamline onboarding and eliminate the need for debit cards to set UPI PINs, as well as biometric authentication for approving UPI payments without PINs.

IoT payments with UPI: Through smart TVs, smart glasses, or connected cars, users can pay with UPI for services like EV charging, fuel, and other services. Interoperability between banks and payment aggregators is made possible by Banking Connect. Through a single integration, PAs can access all participating banks.

Also Read: RBI Plans to Launch UMI for Markets After UPI and ULI Success

UPI Reserve Pay: To make repeat purchases easier across e-commerce platforms, food delivery apps, and taxi aggregators, users can block a portion of their credit cards or pre-approved credit limits.

AI-powered UPI Help: a support system that uses AI to handle mandate management and complaint resolution. Users have the ability to manage mandates, track and file complaints, check transaction status, and offer contextual guidance.