CMS Info Systems has secured a major ₹400 crore contract from HDFC Bank to manage 6,000 ATMs across India over the next five years. The latest mandate strengthens the company’s presence in the fast-growing banking infrastructure and cash management segment.
Under the agreement, CMS Info Systems will oversee end-to-end ATM operations, including cash management, currency forecasting, remote monitoring, and operational support.
Key Highlights
- CMS Info Systems won a ₹400 crore ATM management contract from HDFC Bank.
- The five-year deal covers management of 6,000 ATMs across India.
- The company will use its AI-powered HAWKAI platform for ATM operations and cash optimization.
The company will also deploy its AI-powered platform, HAWKAI, to improve cash optimization and ATM uptime for the private lender.
The deal comes at a time when banks are focusing on improving operational efficiency while maintaining reliable physical banking services. Even as digital payments continue to grow rapidly in India, ATMs remain an important part of the country’s banking network, especially in semi-urban and rural regions.
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According to the company, the new contract is expected to increase the contribution of private sector banks to its overall revenue mix in the coming years. The mandate also adds to a series of recent wins for the company in the managed services and banking automation space.
Industry experts believe large outsourcing contracts like this highlight how banks are increasingly relying on specialized service providers for ATM operations and cash logistics. AI-driven cash forecasting is also becoming a key tool for reducing cash shortages and improving customer experience.
Following the announcement, investor attention remained firmly on CMS Info Systems, as the deal is seen as a significant boost for the company’s long-term growth outlook and operational scale in India’s banking services sector.

