Indian fintech company MobiKwik reported a net profit of ₹11.8 crore (approximately $1.25 million) in the second quarter of FY27, marking a return to profitability after posting a loss in the same period last year. The company had reported a net loss of ₹28.6 crore in Q2 FY26. The latest results reflect growth in its payments business and lending operations, along with better control over operating costs.

MobiKwik's revenue from operations increased 9.4% year-on-year to ₹295.7 crore from ₹270.2 crore a year earlier. Total income also grew 8.4% to ₹302.8 crore. The company said higher transaction volumes and increased lending activity contributed to the improvement.

The company has now reported its fourth consecutive profitable quarter. Its earnings before interest, taxes, depreciation and amortisation (EBITDA) reached ₹22.7 crore, compared with a loss of ₹6.4 crore in the corresponding quarter last year. It also recorded its highest-ever quarterly profit during the period.

Key Highlights

• MobiKwik Reports $1.25 Million Profit as Q2 FY27 Revenue Grows 9.4%
• MobiKwik Posts Fourth Straight Profitable Quarter as AI Adoption Expands

Payments Business Records Strong Growth in Q2

MobiKwik's payments business continued to grow during the quarter. Its gross merchandise value (GMV) reached ₹59,677 crore, up 35% from ₹44,114 crore in the same quarter last year.

Consumer payments GMV increased 27% year-on-year to ₹46,375 crore. Merchant payments also recorded strong growth, with revenue from the segment rising 150% during the quarter. The increase points to wider adoption of MobiKwik's digital payments services among businesses.

The company also improved its margins. Its gross margin increased to 38.2% from 29.4% in Q2 FY26. Contribution profit across its businesses rose 50% to ₹143.9 crore, compared with ₹96.1 crore a year earlier.

MobiKwik's registered user base grew to 196.3 million from 183.5 million in the corresponding quarter last year. The increase shows that more consumers are using the platform for digital payments and other financial services.

Its lending business also reported growth. Lending disbursements increased 34% year-on-year to ₹1,082.6 crore from ₹807.1 crore. Assets under management through credit partners rose 19% to ₹1,488 crore, while the number of activated credit users reached 1.74 million.

Gross profit from financial services more than doubled to ₹57.1 crore from ₹25.6 crore in the year-ago period. The company attributed the improvement to better margins and stronger credit quality.

MobiKwik Increases AI Use Across Its Business

MobiKwik is also using artificial intelligence (AI) across its engineering, lending, customer service and risk management operations. The company aims to become an AI-first company by FY28, with a focus on improving productivity and reducing operating costs.

The company said AI-generated code accounted for 92% of its total code during the quarter, compared with 80% in the previous quarter. This has helped it reduce go-to-market timelines by 55%.

AI is also being used in the company's collections operations. Its AI-powered collections platform now handles 55% of early collections and has improved collection rates by 33%. Its voice AI tools have increased customer connection rates by 30% to 40%.

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In customer service, MobiKwik's Help LLM platform resolved 91% of customer queries. The company is also using AI to monitor customer interactions and identify potential fraud.

Commenting on the results, Bipin Preet Singh, co-founder, managing director and CEO of MobiKwik, said the company had made steady progress towards building a profitable business. He also pointed to the growth in lending disbursements, which crossed ₹1,000 crore during the quarter, and the increase in merchant payments revenue.

Singh said the company would continue to focus on operating efficiency, cost management and sustainable growth. With its payments and lending businesses expanding, MobiKwik is looking to maintain its profitability while growing its presence in India's digital payments market and financial services sector.