State Bank of India (SBI) has been honored with the prestigious titles of “World’s Best Consumer Bank 2025” and “Best Bank in India 2025” by Global Finance. The awards were presented during the Global Finance Award Ceremony held at the World Bank/IMF Annual Meetings 2025.

Key Highlights

• SBI named World’s Best Consumer Bank 2025 and Best Bank in India by Global Finance.
• Serving 520 million customers, SBI’s digital-first strategy includes a mobile app with 10 million daily users.

In a statement, SBI highlighted that the dual recognition underscores its role as a global banking leader, committed to innovation, financial inclusion, and superior customer service. The awards acknowledge the bank’s efforts in delivering world-class banking experiences to its vast customer base while maintaining technological leadership and expanding services across India’s diverse regions.

Challa Sreenivasulu Setty, Chairman of SBI, expressed gratitude for the recognition, emphasizing the bank’s daily dedication to excellence. Serving over 520 million customers and acquiring 65,000 new customers daily requires substantial investments in technology and digitalization.

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As a “Digital First, Consumer First” bank, SBI’s flagship mobile application caters to more than 100 million users, with around 10 million daily active users, reflecting the bank’s commitment to seamless digital experiences.

These accolades reinforce SBI’s position as a pioneering institution in global and domestic banking, highlighting its focus on innovation, customer-centric services, and digital transformation.