With participation from 3one4 Capital and Better Capital, the Enterprise Voice AI platform Smallest.ai has raised $8 million in seed funding, spearheaded by Sierra Ventures.

Key Highlights

• Smallest.ai raises $8 million seed funding led by Sierra Ventures to accelerate its enterprise voice AI platform.
• The startup’s full-stack voice AI system supports 100+ voices and aims to automate millions of contact-centre interactions worldwide. 

The money will be used by the company to deepen enterprise adoption in regulated industries like banking, financial services, retail, healthcare, and IT, expand operations throughout North America and India, and improve its AI-driven voice automation stack.

Apoorv Sood has also been named Global Head of Go-To-Market (GTM) by the San Francisco and Bengaluru-based startup, where he will oversee business expansion, collaborations, and adoption in international markets.

The proprietary platform of Smallest.ai, which was founded by Sudarshan Kamath and Akshat Aandloi, combines speech recognition, natural language understanding, and speech synthesis to provide real-time, human-grade conversations. Its Electron model is reportedly ten times faster than top benchmarks, and its Lightning engine achieves 100 ms latency.

The company says it serves businesses like Paytm, MakeMyTrip, ServiceNow, and Dalmia Cement. It supports multilingual capabilities and plans to add more Indian languages in the near future.

Due to the growing need for scalable voice automation, Smallest.ai reported 300% growth in the US and 150% year-over-year growth in India. The platform increases agent productivity tenfold, lowers support costs by up to 80%, and guarantees round-the-clock availability for big businesses.

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By 2034, the voice AI market is expected to grow to $47.5 billion, demonstrating the increasing use of conversational AI systems by businesses worldwide.